Contact Starline
For personal information rights, privacy questions, or account deletion, contact us through Starline’s current contact channel.
WeCom
Scan the QR code to contact a Starline account manager. Explain what you would like to ask about or submit.
This WeCom channel formally accepts personal information rights and account deletion requests. First explain the type of request, then submit the necessary materials as instructed by staff.
Information to prepare
- Personal information rights
- State whether you are requesting access, correction, a copy, deletion, withdrawal of authorisation, or another right, and provide a way to contact you.
- Account deletion
- Identify the account you want deleted and provide a way to contact you. Do not send passwords or verification codes. Identity verification will follow the formal request handling procedure.
This page does not automatically collect or submit your materials. Do not send passwords or verification codes.